TeleShop Best Online Store | Return Policy

TeleShop always takes care of their customer regarding every concern they might have. No matter how many times you call. TeleShop, you will always get a response firsthand from our professional CCR`s. Our Team is always looking forward to helping you with your concerns. We only ask you to Comply with our return policy, which is not that difficult. For example, if you order a product through TeleShop, And if you think that the product is not what you ordered for or it is not worth it. We humbly ask you to return the product to our return address, and as soon we get the product back, 30% payment will be deducted, and the rest will be refunded back to you. But the only condition is that the product should not be tempered or opened. We at TeleShop, do not sell illegal products, so all of our products are verified. We will always serve you in the best way possible.

More Information Call Now: 0340-1230101

7 Days Return

Return within 7 days of delivery

Free Pickup

We pick up returns from your address

Original Condition

Product must be unused & sealed

Full Refund

100% refund or exchange option

How to Return or Exchange

Contact Us

Call or WhatsApp within 7 days of delivery

Request Approval

Our team verifies your return request

Pack & Handover

Pack product and handover to our courier

Refund/Exchange

Receive refund or replacement product

Eligible for Return

Damaged or defective products
Wrong product delivered
Product not as described
Missing items in package
Quality issues with product

Not Eligible

Product used or opened (unless defective)
Request after 7 days of delivery
Missing original packaging
Products marked as non-returnable
Change of mind (for opened products)

Refund Timeline

1-2 Days

Return Pickup

Our courier picks up the return package from your address

3-5 Days

Quality Check

Product is inspected at our warehouse for eligibility

5-7 Days

Refund Processed

Refund is issued to your original payment method or as store credit

Frequently Asked Questions

Who pays for return shipping?

We provide FREE return pickup for all eligible returns. You don't need to pay anything for return shipping.

Can I exchange for a different product?

Yes! You can choose to exchange for a different product of same value or get a full refund. For different value, price difference will be adjusted.

What if my return is rejected?

If your return doesn't meet our policy criteria, we'll contact you with options. Product will be shipped back to you at no extra cost.

How will I receive my refund?

For COD orders, refund is sent via Bank Transfer, JazzCash, or EasyPaisa. For prepaid orders, refund goes back to original payment method within 5-7 working days.

Can I return a product after 7 days?

Unfortunately, we cannot accept returns after 7 days from delivery date. Please contact us if you have a special case.

Do I need original packaging?

Yes, products must be returned in their original packaging with all accessories and tags intact for eligibility.

Returns & Exchange